Connector Error Between GP Sales Invoice to CRM Invoice

During a Dynamics GP Sales Invoice to Dynamics CRM Invoice sync using the Connector for Microsoft Dynamics, it failed on a number of records with the error “A record level exception has occurred for record 00011111. Error text: Business object not found”. The error details mention checking the TaxScheduleKey, the order/line price list or the customer’s billing address.

Connector Error Between GP Sales Invoice to CRM Invoice

While trying to re-sync the addresses, they failed stating it was unable to retrieve the customer address with a certain id. I cleared the More Addresses from the CRM Account and tried clearing out the Address 1 and Address 2 information in order to have a fresh sync. But when trying to clear out the Address Integration key fields, CRM failed saving the record.

In order to get around this problem, you can create a new Account and merge it with the problem Account. Select the newly created account as the master and then select all the fields from the old record except the address information.

Microsoft Dynamics Connector Error

With the new Account, you can first run a Connector integration to add the Address Integration keys and then a full Customer to Account sync.

With the addresses correct, the invoices successfully sync to CRM.

Written by Derek Finlinson, Dynamics CRM Technical Consultant for Tridea Partners. Tridea Partners is a Southern California based Dynamics CRM partner.

Dynamics GP – Business Portal & Requisition Management Webcast

Join us October 16th, 2013 for our monthly 30 minute “A Better Look at Dynamics GP 2013” Webcast. October’s session will dive-in to Business Portal & Requisition Management providing instruction on how to:

 

–   Set up role/user based approval hierarchies for purchase requests

–   Customize role/user securities with approval/purchase limits and rights

–   Generate a GP purchase order within the web-based Business Portal

 

Our webcast series offers monthly insights into product capabilities of Dynamics GP .

This webcast will be hosted by Renee Leung, GP Application Consultant for Tridea Partners.

Register-Now-Button-Orange

Upcoming Sessions:

Wednesday, November 6, 12:00-12:45pm – ISV Spotlight: eOne Solutions – How SmartList Builder and Extender can simplify Dynamics GP

Wednesday, December 4, 12:00-12:30pm – Year-end Close Training

Big changes for: Life Sciences, Healthcare, and their IT Vendors

The new HIPAA Omnibus rules go into full effect Monday 23 September 2013. There are new regulatory requirements for IT vendors working with life science & healthcare “covered entities”, such as, new required delineated business associate agreements (BAA) contracts related to detailed risk-based assessments and detailed alignments, named HIPAA Security Officers, documented HIPAA compliance and IT training, human genetic information now included in protected health information (PHI) and the list goes on and on…

An in-depth legal review article takes a deep dive into some of the most significant changes that will impact IT vendors and covered entities.

“Final HIPAA Omnibus Rule Brings Sweeping Changes to Health Care Privacy Law: HIPAA Privacy and Security Obligations Extended to Business Associates and Subcontractors”

Download (PDF, 185KB)

Harmonized regulatory risk-based framework for health information technologies

On July 2, 2013 the US Department of Health and Human Services (HHS) has issued the final “Health Information Technology Patient Safety Action and Surveillance Plan” or the “Health IT Safety Plan” http://www.healthit.gov/policy-researchers-implementers/health-it-and-patient-safety

The Health IT Safety Plan has two fundamental objectives:

1. To promote the health care industry’s use of health IT to make care safer; and

2. To continuously improve the safety of health IT.

The HHS Office of the National Coordinator (ONC) for health information technology (HIT) will coordinate with AHRQ, CMS, FDA, FCC and the Office for Civil Rights (OCR) centralizing on FDA’s risk-based regulatory framework for health IT, that protects patient safety, promotes innovation and avoids regulatory duplication.

FDA’s Risk-Based Regulatory Framework

The underpinning of FDA’s risk-based regulatory framework for health IT is Good Informatics Practices (GIP) guidelines.  Today the Introduction and Intended Use and seven chapters or modules have been extensively peer review and published by HIMSS.org.

See: http://ebooks.himss.org/catalog/show/good+informatics+practices/9

①   Executive Summary

②   Infrastructure & Cloud

③   Risk Management

④   Data Management

⑤   Security

⑥   Training & Training Practices

⑦   Validation & Verification

Our friends at Abnology (www.abnology.com) played a significant roll in leading the authorship of GIP’s and utilize GIP’s as their architectural reference in their product the Trusted Health Cloud® enterprise system, released in 2010 and today available in data centers nationally.

We recommend you become familiar with GIP’s.  The GIP’s are a great resource to utilize in the HHS required HIPAA compliance and IT training.

We have made available GIP Executive Summary Introduction and Intended Use publications from HIMSS:

Good Informatics Practices (GIP) Guidance

Good Informatics Practices (GIP) Executive Summary

 

For more information on how this may impact your company, please contact Tridea Partners at sales@trideapartners.com. Tridea Partners is a leading Gold Certified Microsoft Dynamics AX, Dynamics GP, and Dynamics CRM partner serving Southern California and Salt Lake City regions.

This post was written by Howard Asher, Chairman at Abnology, Trusted Health Cloud.

 

Microsoft Dynamics CRM – Leader in Gartner’s Magic Quadrant

Gartner recently published (July 17, 2013) its Magic Quadrant for Sales Force Automation (SFA). The Magic Quadrant is meant to support decision making for CIO’s and business analysts who maintain, or are looking to evaluate and procure, a CRM/SFA solution. The Magic Quadrant highlights the strengths and weaknesses (“Cautions”) each vendor provides with its CRM solution. Gartner typically highlights the functionality that provides innovation and the most value to the company and end users. We’ve reviewed Gartner’s Magic Quadrant for SFA and summarized the key reasons why Microsoft Dynamics CRM is positioned in the Leader Quadrant for sales force automation.

Microsoft Stack

As you would expect, Microsoft Dynamics CRM gets high marks for having seamless integration into other Microsoft business productivity applications including SharePoint for collaboration and content management, Microsoft Lync for presence and instant messaging, Microsoft Visual Studio for extended customization and Microsoft Outlook for advanced email capabilities. In addition, Dynamics CRM utilizes SQL Server as its database and can provide advanced reporting through the use of SQL Server Reporting Services (SSRS). This pre-built integration into other Microsoft technologies adds value by providing a low Total Cost of Ownership (TCO), reduces time spent on maintenance and technical issues.

Enhanced User Interface (UI)

Microsoft Dynamics CRM allows you to view everything you need in one spot – fast and fluid, and relevant to the work at hand. No pop-ups or flipping from one application to the next. In addition, you now have pre-defined or configurable processes – identifying the steps needed to complete the desired outcome. These process guided steps can be setup based on roles, or configured as needed with the process designer.

DynamicsCRM_EnhancedUserInterface

Microsoft Ecosystem

Gartner again points out that one of the main strengths of Microsoft Dynamics CRM is the partner ecosystem. This includes companies like Tridea Partners, who provide industry vertical expertise and proven implementation capabilities. There is also an extensive marketplace for CRM industry add-ons that offer more advanced vertical functionality.

Mobility

With the target release of Dynamics CRM 2013 in Q4 of 2013, mobile sales users can access the application via Windows 8 tablets or iPad. This will also allow for offline viewing if Internet connection is lost or unavailable. Shortly after the initial release, Microsoft plans to complete the mobile story by providing touch-enabled usability on smartphones for Microsoft Windows 8, iPhones and Android.

Dynamics CRM on Tablet

Additional enhanced features not mentioned in the report include:

–          Interactive Business Intelligence – you can click within charts to analyze sales data for quick insights.

–          Social – your entire enterprise can collaborate using Yammer to comment on posts or begin conversations.

–          Real-time (synchronous) workflows – real-time workflows are not queued and execute immediately on-demand or in response to  message being processed by the execution pipeline.

–          Business Rules – tailored, rule-driven business actions that can be applied to CRM forms.

 

This post was written by Brent Garduno, Sales Manager at Tridea Partners. Tridea Partners is a leading provider of Microsoft Dynamics CRM, Dynamics AX, and Dynamics GP serving Southern California and the Salt Lake City regions. For more information on the functionality offered in Microsoft Dynamics CRM, contact sales@trideapartners.com.

 

#34 on SDBJ’s Top 100 Fastest Growing Private Companies

Last night Andy Collins, Partner at Tridea Partners, and Emily Norausky, Marketing at Tridea, attended San Diego Business Journal’s Top 100 Fastest Growing Private Companies’ award ceremony as Finalists. The Event was great. There’s nothing like being surrounded by some of the top entrepreneurial professionals in your city. Tridea Partners came in 34th for highest percent growth in revenue from 2010-2012 with a healthy 120.80%! We are very honored to receive this recognition and have no plans to slow the growth. Great job to the Tridea team!

Also included on the Top 100 list is local brewery and Tridea client, Stone Brewing Co. It was great to run in to Steve Wagner and the gang at the event and share in the our accomplishments. Cheers to more growth!

 Top 100 Fastest Growing Private Companies'
Tridea Partners celebrating with Stone Brewing, Co.!